Renters must be 21 years or older to rent. Rates listed online are for 25 years and older. A valid driver license and valid payment card must be presented at time of pick-up.
International Driver License:Valid International driver license is required.
Local Renter Policy:
Local Renters are defined as living within a 60 mile radius of the renting location.
Credit Card Use Policy: Local Renters will be subject to a $200 deposit in addition to the cost of the rental.
Debit Card Use Policy: Local Renters will be required to provide a utility bill with an address that matches the renters license. Debit Cards will also be subject to a $200 deposit on top of rental charges. If your address has changed or updated, we will accept two bills with your new address that does not match your license.
Local Renter Mileage Policy:
Local Renters are subject to 400 miles per day on each vehicle class. Additional miles will be charged at $0.25 + taxes and fees.
It is our policy to hold reservations up to two hours beyond the scheduled arrival time, subject to published office hours. If you experience delays, please contact the rental office so that they can make their best effort to extend your reservation.
Young Driver Fee:
Minimum Age for any rental is 21. Any renter between the ages of 21-24 will be subject to a $25.00 per day underage fee.
Additional drivers must provide a valid driver license as well as additional contact information. Additional charge of $9.00/day applies.
**FOR CA LOCATIONS ONLY**: 1 additional driver is free.
Minimum Age for Additional Drivers:
21-24.All drivers are required to have state minimum liability protection. (Underage fee applies to any driver under the age of 25 no exceptions)
Credit cards accepts Amex, Discover, MasterCard and VisaÂ Credit card/ Debit card policy:Â Debit card must have a Visa or MasterCard logo. Debit card/Credit card and driverâ€™s license must be in same name. Required at time of rental. AVR will authorize the amount of $200.00Â Â as a security deposit. Unused funds upon return will be credited back to the card. This process may take up to 7 to 10 business days for a credit to appear back on your account due to bank processing standards
Debit Card Users:
AVR will authorize an additionalÂ $200.00 as a security deposit; and local Renters must provide proof of residency (Current Utility Bill or Pay Stub) . Travelers must provide a copy of their round trip ticket. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards. Debit cards are not accepted for Full size SUV reservations and rentals .
Prepaid Cards/Personal Checks:
Prepaid cards or personal checks are not accepted as forms of payment.
Cash deposits are not accepted at the time of rental, but can be used as payment upon return, on the location.
Special mileage restrictions apply to:
12 passenger vans: 300 miles per day
11 passenger vans: 300 miles per day
Cargo Vans: 100 miles per day
Wheel Chair Accessible Vans: 150 miles per day.
Additional miles at .25 per mile.
One Way Rentals:
AVR offers nationwide one way drop offs for a fee.Please contact your renting office for pricing details.
CANCELLATIONS/DELAYS OR EXTENSIONS:
Cancellations made more than 48 hours prior to rental are at no charge. Failure to change and cancel. Cancellations made within this 48 hour period prior to your rental are subject to a one day rental charge. We ask that you cancel your reservation directly with the rental office and if you reserve on any third party site please be sure to cancel with them to avoid any cancellation fees.
Late Returns or Extensions:
Extensions are subject to a $25 fee and a higher daily rate based on the locations current pricing. We offer a 30 minute grace period, after that there will be a charge.
Reservations will be honored for 2 hours after your scheduled pickup time only.Â Please make sure to call your renting office if you are going to be delayed more than 2 hours.
After Hour Drop Off:
$20.00-$30.00 one time after hour parking fee will apply if leaving van at rental location after office hours or inside the Airport.
After Hour Drop Off
Please call location for more information .
INSURANCE AND WAIVER PLANS
Collision Damage Waiver:CDW is not insurance and is not mandatory. If you accept CDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we assume responsibility for Â loss or damage to the rented vehicle, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car if stolen and except for your amount of â€œresponsibilityâ€, if any, specified on the rental document. CDW does not cover theft of the vehicle if the keys cannot be produced. Cost of CDW depends on the vehicle type and rental location- the exact amount is available at the rental counter.
Deductible Damage Waiver:DDW is only available to Renters who carry an existing auto collision policy.Â DDW is not insurance and is not mandatory. If you accept DDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we waive your responsibility forÂ loss or damage to the rented vehicle up to the amount of your applicable primary auto insurance deductible, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car is stolen and except for your amount of â€œresponsibilityâ€, if any, specified on the rental document. In the unfortunate event that you are responsible for damage or collision, In order to validate coverage, you will be required to submit a copy of your primary auto policys declaration page to AVRs claims department.
Supplemental Liability Protection (SLP) is available for an additional daily charge of USD X.XX for each rental day.
SLP is not insurance and is not mandatory. Supplemental Liability Protection (SLP) is a secondary protection product that picks up where primary liability (state statutory limits) leaves off When combined with primary liability coverage, SLI provides the renter and any authorized driver up to $1,000,000 of liability protection for third party claims due to bodily injury or property damage.In order for SLP to pay on a claim, however, the state statutory limits must first at least be satisfied.The policy will respond only after all other available insurance has been exhausted.
Exclusions: SLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers.This coverage may duplicate coverage already provided by insurance policies applicable to the renter.Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance.Â This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van RentalsÂ as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation.Â Coverage does not apply to accidents that occur in Mexico.Â Coverage is not provided for uninsured or underinsured motorist.
Renters Liability Protection (RLP) is available for an additional daily charge of USD X.XX for each rental day.
RLP is not insurance and is not mandatory. Renters Liability Protection (RLP) affords the renter with liability protection at the policy limits required by the state.This protection will help protect the renter should the renter injure another person in an accident, or damage the property of another while operating the rental vehicle, up to the policy limits.
Exclusions:RLP is not available in the State of OR, CO or IN.Â RLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers.Â Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance.This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation.Coverage does not apply to accidents that occur in Mexico.Coverage is not provided for uninsured or underinsured motorist.
Mexico Insurance:AVR Van Rental offers the purchase of Mexico Insurance, on vehicle rentals.Mexico insurance required to be purchased at the AVR location 72 hours prior to travel to Mexico. Rates start at $50.00 per calendar day including tax.Â Travel is allowed to cities in Mexico close to California and Arizona border. NOT AVAILABLE IN CANADA.
RSA: Roadside Assistance (RSA): If you purchase our Roadside Service Assistance (RSA) we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $400.00 per incident.Â You may purchase RSA at $6.99 per rental day.Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery.Some restrictions apply ask for a copy of an RSA brochure at the rental counter. Roadside assistance is available to all customers at the renterâ€™s expense should the RSA option be declined. RSA does not cover the loss or damage to any vehicle or its equipment.
AVR will provide hand controls at no additional charge. A 72 Hrs. advanced notice is required and renter needs to contact the location directly by phone prior to rental.
Minimum $99.00 cleaning fee will be added to any vehicle that has been smoked in pet hair or excessively dirty.
Bring copy of non-profit organization and Tax exempt Id.
PARKING TICKET AND TOLL VIOLATIONS
You agree to be responsible for payment of all tolls, fines and violations and authorize AVR to release my rental and debit/ charge card information to Violation Management Services (VMS) for the exclusive purpose of processing billing and/or payment of tolls, parking or traffic fines, fees penalties, notices and/or an administrative fee up to $55.00 for EACH infraction or toll, violation or evasion incurred during my rental period.
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Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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