An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is payable directly to the supplier on arrival (along with any applicable vehicle security bond).
In the event of cancellation the initial deposit paid remains non-refundable.
|Additional Driver||FOR EACH AUTHORIZED ADDITIONAL DRIVER A CHARGE OF EUR 3.44 PER DAY INCLUSIVE OF VAT WILL BE APPLIED. FULL RENTAL CONDITIONS APPLY TO ALL ADDITIONAL DRIVERS.|
ALL CAR GROUPS CAN BE DRIVEN BY THE CUSTOMERS AGED 21 YEARS AND ABOVE. A YOUNG DRIVER FEE IN THE AMOUNT OF 6.15 EUR INCLUDING VAT WILL APPLY FOR DRIVERS AGED BETWEEN 21-24 AND ON THE CONDITION THEY POSSESS A DRIVING LICENSE MINIMUM 1 YEAR FOR CAR GROUPS - MINI MDMR, ECONOMY EDMR, COMPACT CDMR, CWMR, CDAR AND MINIMUM 2 YEARS FOR CAR GROUPS: INTERMEDIATE IDMR AND IDAR.
FOR GROUP PREMIUM. PDAR A YOUNG DRIVER FEE IN THE AMOUNT OF 6.15 EUR INCLUDING VAT WILL APPLY FOR THE DRIVERS BETWEEN 21-24 AND ON THE CONDITION THEY POSSESS A DRIVING LICENSE MINIMUM 2 YEARS.
|Forms of Payment||ACCEPTED METHODS OF PAYMENT- AMEX, DINERS CLUB, MASTERCARD, VISA AND JCB CREDIT CARDS AND CASH ARE ACCEPTED. DEBIT CARDS ARE NOT ACCEPTED. SECURITY DEPOSITS- FOR EACH RENTAL A CREDIT CARD - VISA, MASTERCARD, DINERS, JCB AND AMEX IS REQUIRED.|
All drivers (primary renter and additional driver(s)) must produce a valid driving licence with a minimum validity of 1 year.
All citizens from EU, EEA member states and countries with international bilateral agreements (Republic of Korea and Japan) are allowed to use their driving licence issued by their country of origin within Polish territory at all times.
Customers from USA, Canada and Australia should have a valid International Driving Licence (International Driving Permit - IDP) issued by their country of origin.
Citizens of the Republic of China are obliged to submit their driving licence at the Citizens Affairs Department to be authorized by a public notary and be translated by a sworn translator in order to obtain a Polish equivalent.
In addition to valid driving licence, the primary renter must present a valid credit card in their own name.
|Cross Border Policy||CROSS BORDER TRAVEL- INFORMATION REGARDING CROSS BORDER TRAVEL HAS TO BE SENT TO ALAMO TOGETHER WITH RESERVATION OR THE RENTER MUST ADVISE THAT THE VEHICLE WILL BE TAKEN ACROSS AN INTERNATIONAL BORDER AT THE TIME OF RENTAL. A CROSS BORDER FEE OF 61.50 EUR PER RENTAL INCLUSIVE OF VAT APPLIES. CARS ARE PERMITTED TO TRAVEL INTO ALL EUROPEAN COUNTRIES WITH THE EXCEPTION OF ALBANIA, BELARUS, BOSNIA AND HERCEGOVINA, BULGARIA, CYPRUS, ESTONIA, LATVIA, LITHUANIA, MACEDONIA, MONTENEGRO, ROMANIA, RUSSIA, SERBIA, TURKEY AND UKRAINE. IN ORDER TO ARRANGE THIS TYPE OF TRAVEL PLEASE CALL THE RENTAL LOCATION. THERE IS NO MINIMUM LENGTH OF RENTAL.|
|Delivery and Collection||N/A|
|One Way Rentals||DOMESTIC ONE WAYS ARE AVAILABLE FOR ALL LOCATIONS WITHIN POLAND. A ONE WAY FEE OF 61.50 EUR INCLUDING VAT IS APPLICABLE FOR EACH ONE WAY RENTAL. ONE WAY RENTALS BETWEEN KRAKOW AIRPORT AND KRAKOW DOWNTOWN AND BETWEEN WARSAW FREDERIC CHOPIN INTL AIRPORT AND WARSAW MODLIN AIRPORT ARE FREE OF CHARGE. THE ONE WAY INFORMATION IS REQUIRED IN THE RESERVATION. THERE IS NO MINIMUM RENTAL LENGTH FOR ALL DOMESTIC ONE WAYS. WE REQUIRE 24 HOURS NOTICE BEFORE DROP OFF.|
|Inclusive||COST OF RENTAL INCLUDES COLLISION DAMAGE WAIVER THEFT PROTECTION CDWTP, THIRD PARTY LIABILITY SLP, UNLIMITED MILEAGE, AIRPORT FEE, WINTER FEE AND VAT.|
|Exclusive||COST OF RENTAL INCLUDES THIRD PARTY LIABILITY SLP AND UNLIMITED MILEAGE.|
|Baby Seat||CSI BABY SEAT: 3.44 EUR PER DAY (MAX 34.40 EUR PER RENTAL) INCLUDING VAT|
|Child Safety Seat||CST CHILD TODDLER SEAT: 3.44 EUR PER DAY (MAX 34.40 EUR PER RENTAL) INCLUDING VAT|
|Booster Seat||BST BOOSTER SEAT: 3.44 EUR PER DAY (MAX 34.40 PER RENTAL) INCLUDING VAT|
|GPS||GPS: 8.61 EUR PER DAY (MAX 86.10 EUR PER RENTAL) INCLUDING VAT|
|Winter Tires||WINTER TIRES ARE AVAILABLE FREE OF CHARGE. ALL VEHICLES ARE EQUIPPED WITH INTER TIRES FROM 11/15 UNTIL 3/15.|
|Snow Chains||VAT SNO SNOW CHAINS: 8.61 EUR PER DAY (MAX 86.10 EUR PER RENTAL) INCLUDING VAT|
|Fuel Service Option||All vehicles are supplied with a full tank and must be returned in the same condition. The customer must pay for the missing fuel at the end of the rental. It is the customer's responsibility to refuel with the correct fuel type. If the vehicle is returned with less than a full tank, a refueling charge in the amount of 2.00 EUR per liter plus VAT will occur. Fuel prices are subject to change at any time.|
|Collision Damage Waiver||N/A|
|Collision Damage Waiver & Theft Protection||COLLISION DAMAGE WAIVER AND THEFT PROTECTION CDWTP COVERS THE RENTER IN CASES OF DAMAGE AND OR THEFT AND ATTEMPTED THEFT TO THE RENTAL VEHICLE WITH THE CUSTOMERS RESPONSIBILITY LIMITED TO THE AMOUNT OF THE EXCESS. THE EXCESS AMOUNT DEPENDS ON CAR GROUPS AND RANGES BETWEEN 320 EUR TO 1100 EUR EXCLUSIVE OF VAT. CDWTP COST RANGES BETWEEN 9.20 EUR AND 18.98 EUR PER DAY PLUS VAT. CDWTP MAY BE MANDATORY AND INCLUDED IN RATES. IF CDWTP IS DECLINED AND IN CASES OF DAMAGE OR THEFT OF THE RENTAL VEHICLE THE CUSTOMER WILL BE LIABLE UP TO THE FULL VALUE OF THE VEHICLE.|
|Partial Collision Damange Waiver||N/A|
|Super Collision Damage Waiver||SUPER COLLISION DAMAGE WAIVER SCDW IS AN OPTIONAL COVERAGE THAT REDUCES THE EXCESS ON CDW COLLISION DAMAGE WAIVER TO ZERO. CDW MUST BE PURCHASED IN CONJUNCTION WITH SCDW. THIS COVERAGE EXEMPTS THE CUSTOMER FROM FINANCIAL LIABILITY FOR DAMAGES TO THE VEHICLE EXCLUDING THEFT AND FIRE. SCDW IS NOT APPLICABLE IF THE CAUSE OF THE DAMAGE IS DELIBERATE OR A RESULT OF GROSS NEGLIGENCE. THE COST OF SCDW VARIES ACCORDING TO EACH CAR GROUP. SCDW RATES RANGE FROM 8 EUR TO 17.37 EUR PER DAY PLUS VAT.|
|Super Collision Damage Waiver & Theft Protection||SUPER COLLISION DAMAGE WAIVER AND THEFT WAIVER SCDWTP IS AN OPTIONAL COVERAGE THAT REDUCES THE EXCESS ON CDWTP COLLISION DAMAGE WAIVER THEFT PROTECTION TO ZERO. CDWTP MUST BE PURCHASED IN CONJUNCTION WITH SCDWTP. THIS COVERAGE EXEMPTS THE CUSTOMER FROM FINANCIAL LIABILITY FOR DAMAGES TO THE VEHICLE AND THEFT EXCLUDING FIRE. SCDWTP IS NOT APPLICABLE IF THE CAUSE OF THE DAMAGE IS DELIBERATE OR A RESULT OF GROSS NEGLIGENCE. THE COST OF SCDWTP VARIES ACCORDING TO A CAR GROUP. SCDWTP RATES RANGE FROM 12 EUR TO 26.05 EUR PER DAY PLUS VAT.|
|Super Collision Damage Waiver & Tires and Windshield Protection||N/A|
|Loss Damage Waiver||N/A|
|Personal Accident Insurance||N/A|
|Supplemental Liability Protection||SUPPLEMENTARY LIABILITY PROTECTION - THIRD PARTY LIABILITY IS INCLUDED IN THE RATE AND PROVIDES COVER UP TO EURO 5,000,000 FOR BODILY INJURY AND OR DEATH TO THIRD PARTIES AND UP TO EUR 1,000,000 FOR DAMAGE TO THIRD PARTY PROPERTY.|
|Tire and Windshield Protection||N/A|
|Theft Protection - 2||N/A|
|Zero Risk Pack||N/A|
|Zero Risk Pack Plus||N/A|
All information for the roadside provider is listed on the rental contract. Roadside assistance is available 24/7.
In case of damage, accident or damaged/lost keys a tow truck from the insurance company is called. If the customer cannot continue his trip with the rented car a replacement will be provided. A phone number of the insurance company (24/7) is given to the customer with the car documents. No fees are charged for roadside assistance in the case of damage or accident. If the customer damages/loses the car keys and in cases of driver negligence or violation of the rental agreement the rental car company will charge the customer for all costs.
In the case of the loss of car documentation, renters will be charged with the contractual penalty to the amount of 100 PLN (incl VAT) and for the loss of the vehicle keys the penalty will range between 1000-3000 PLN (excl VAT).
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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