An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard (transaction fee of 1.95% applies).
The balance is payable directly to the supplier on arrival (along with any applicable vehicle security bond).
In the event of cancellation the initial deposit paid remains non-refundable.
Condition of Vehicle
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will be made directly to the customer.
Non-Roman script licenses as well as all licenses from countries out of the EU must have an International license & their license from country of domicile and comply with the age requirements. All drivers must have held their full license for a minimum of one (1) year.
Together with their driving license, all drivers will be required to show their passport, as a general rule, or ID card, if it is written in roman characters and only for EU countries.
Spanish Law now states that, rental cars must have a copy of the rental agreement, within valid rental dates. If requested by police or Guardia Civil, the Lessee must show the valid rental agreement. If this is out-of date, the Lessee could be fined.
So it is mandatory that any possible rental extension is processed at our rental locations by the customer, in person. It couldn’t be processed by phone, by e-mail, etc. while, even if it is registered in ALAMO’s records, if it’s not carried inside the car, the authorities will issue a fine. This penalty cannot be removed by showing documents after the fine is applied.
Out of Hours Policy
An additional charge of Euro 41.32 + VAT applies for out of hours. After hours are on request only
In case of accident or breakdown, emergency telephone numbers are: From anywhere on the Spanish Mainland: dial 90 215 2898. From any other country: dial + 34 91 594 9363 (24 hours). A replacement car will be provided if necessary.
Infant seat (CSI) Up to 18 Kg = Euro 6.61 per day plus tax, with a maximum of Euro 52.89 + tax per rental. Free sale
Child/Toddler seat (CST) up to 36 Kg = Euro 6.61 per day plus tax, with a maximum of Euro 52.89 + tax per rental. Free sale
Booster Seat (BST) over 36 Kg = Euro 3.31 per day plus tax, with a maximum of Euro 26.48 + tax per rental. Free sale
Ski Rack (SKV) = Euro 44.63 per rental plus tax. On Request.
Snow chains (SNO) = Euro 44.63 per rental plus tax. On Request.
Luggage rack (LUG) = Not Available.
GPS = Euro 6,61 per day plus tax, maximum of Euro 52,89 + tax. Free sale
GPS will be available in all locations .
Additional charges may apply as follows:
In case of Theft, loss, breakdown or breakage of the entire accessory or GPS unit, there is a charge of Euro 150.00 + tax (paid locally).
In case of Theft, loss, breakdown or breakage of any other component of the GPS unit, there is a charge of Euro 30.00 + tax (paid locally).
Children under 3 years must use a restraint system adapted to their weight and size. For Children up to 3 years old, whose height is less than 150cm, it is mandatory for the use of a restraint system adapted to their weight and size or, at least the use of a seatbelt.
We provide one fluorescent jacket per rental as the law requires, non returned jackets are charged at 8.00 Euro.
Emergency Triangles are also provided - non returned triangles sets will be charged at the market price.
Airport surcharge could vary depending on the rate. Please check your rate’s inclusions.
Sales Tax 21% (Canaries only 13,5%)
Please note: sales tax is calculated by the drop off date (rather than by pick up date).
Insurances & Waivers
Collision Damage Waiver reduces the amount of the renter’s damage responsibility to the sum of the deductible. If CDW is declined, then the renter may be liable for the whole value of the damage/loss. CDW is optional if not included in the rates.
TP completely covers the renter’s responsibility for loss/damage of/to the car by or following theft /attempted theft. If TP is declined, then the renter may be liable for the whole value of the damage/loss. TP is optional if not included in the rates. If chosen by the customer, TP must be mandatory bought together with Collision Damage Waiver (CDW).
Prices exclude VAT
|Group||Cost per day (EUR)||Deductible (EUR)||Full Liability|
Third Party Liability
Third Party Cover is included in all rates and covers the driver for third party claims against him/her for damage caused by the hire vehicle. TPL is included in the rate. Cover is limited to 50 million Euro.
SCDW - Super Damage Waiver
This insurance covers the deductible on CDW to zero in case of collision or theft. Not applicable when due to the driver's negligence. SCDW can be purchased only in addition to CDW Prices exclude VAT:
|Group||Cost per Day (EUR)|
|MBMR, EBMR, EDMR, EDMD CCMR, CDMR, IMMR,CMMR, SVMR, , IMAR, SVAR, SDAR, IDMR, FVMR, SDMR, IFMR, FFMR SFMR, ITMR, JDMR,JDAR||12.74|
For Domestic rentals mileage will be limited to 250km per day.
Glass & Tyre Cover – Not Available
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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