|Category||Description||Included in Rates||Charge to Driver or Tour Operator||Charge in local Currency AED excl. VAT||Specify per rental / day.||Comments or Details|
|Insurance with LIMITED EXCESS||CDW||x||Mandatory insurance included in rate|
|Non Waivable CDW amount||Driver||1500-5000||per claim||Groups B,C,D,E - 1500 AED ALL OTHER GROUPS - 5000 AED|
|Non Waivable THW amount||Driver||1500-5000||per claim||Groups B,C,D,E - 1500 AED ALL OTHER GROUPS - 5000 AED|
|Optional||PAI||x||Driver||10 - 20.||per day||Groups B,C,D,E - 10 AED ALL OTHER GROUPS - 20 AED ; Max 180 AED per month (30 days) for all car groups|
|Tire Cover||x||Driver||10-20.||per day||Groups B,C,D,E -10 AED per day; 50 AED weekly; Max 110 AED per month ALL OTHER GROUPS - 20 AED per day; 100 AED weekly; Max 220 AED per month|
|Window Screen||x||Driver||10 - 20.||per day||Groups B,C,D,E -10 AED per day; 50 AED weekly; Max 110 AED per month ALL OTHER GROUPS - 20 AED per day; 100 AED weekly; Max 220 AED per month|
|Roadside Safety Net (RSN)||x||Driver||10 - 20.||per day||Groups B,C,D,E -10 AED per day; 50 AED weekly; Max 110 AED per month ALL OTHER GROUPS - 20 AED per day; 100 AED weekly; Max 220 AED per month|
|SCDW||x||Driver||35 - 40.||per day||Groups B,C,D,E - 35 AED per day; 210 AED weekly; Max 450 AED per month ALL OTHER GROUPS - 40 AED per day; 240 AED weekly; Max 550 AED per month|
|Super CDW covers the waivable amount in case of damage or theft - SCDW does not cover any damage to the interior or underside of the rental vehicle, tyre and wheel damage, window screen, broken or lost keys/car documents or contamination of fuel, neither in event of deliberate damage, in case when driving under the influence of alcohol or drugs, in case when unauthorized person was driving the rented car.|
|Liability Insurance to Third Party||Insurance Policy limit for bodily injury||x||TBA|
|For property damage||x||TBA|
|Valet charges||x||Driver||250||per claim||If the car is returned in extremely dirty condition(e.g. Sand or mud particles found in the car, or dog’s hair on the seats, tea, coffee or any other eatable items staining the car seats, seat burns, etc., there will be a charge of AED 250 as valet charges.|
|Non- smoking||x||Driver||250||per claim||Avis operates a non-smoking fleet. Vehicles returned with smoke or unacceptable odour will be charged as per valet fee|
|Other Mandatory Surcharges||Vehicle Registration||x||Driver||4||per day||ALL GROUPS - 4 AED per day; 25 AED weekly; Max 60 AED per month|
|Salik (Toll Gates in Dubai)||x||Driver||6||per cross||Charge after rental closed as per recived invoice from the local authorities|
|Traffic Fines||x||Driver||per claim||Charge after rental closed as per recived invoice from the local authotiries Surcharge of AED 50 is applicable, over and above the traffic fine as a handling administration fee|
|Accident Service Charge||x||Driver||50||per claim||Charge will be per claim as accident handling administration fee, over and above damage repair costs or applicable excess|
|Tire Replacement Service Charge||x||Driver||100||per claim||Surcharge applies over and above the tire repair costs or applicable excess, as a handling administration fee|
|NO SHOW FEE||x||T/O||1 rental day||per claim||We charge 1 rental day as per booking group|
|CANCELATION FEE||x||T/O||1 rental day||per claim||if cancelation is within 24 hours before check-out (pick-up) 1 rental day will be charged as per booking group|
|Fleet Availability||STOP BOOKING||We reserve the right to STOP SELL at any time for one or more categories, 48h hours ahead. NO GRACE PERIOD AT ANY TIME.|
|Location Surcharge||Airport surcharge||x||Driver||25/45||per claim||ALL GROUPS - Fee applies for pick up as well as for drop off Airport station Dubai International Airport. Terminals 1 & Terminal 3 - 45 AED All other Airports- 25 AED|
|DT Premium Location Surcharge||x||Driver||TBA||per claim||N/A|
|Railway surcharges||x||Driver||TBA||per claim||N/A|
|Delivery & Collection||Hotel or Address||x||Driver||on request||per event||On request reservations must be made via our Call Centre on 800 AVIS (2847) or +971 4 3307272 or via email on firstname.lastname@example.org / email@example.com|
|All Stations not open 24h||x||Driver||100||per event||Fee applies for pick-up or drop-off out of opening hours|
|All Stations||x||Driver||25||per event||Check Out & Check In on HOLIDAY (yearly holidays calendar TBA)|
|Driving Restrictions and One Way||National One Way||x||Driver||per event||Between Down Town (DT) stations within the city limits is free of charge; Between Airport station & Down Town station - Airport surcharge apply.|
|International One Way||x||Driver||per rental||Refer to Int. One way sheet.|
|International Driving restrictions||x||Driver||Up to car value||per rental||Refer to Int. One way sheet. Driving to some countries is FORBIDEN and any kind of insurance NOT VALID.|
|Cross Border driver restrictions||x||Driver||per rental||For driving outside of UAE. OMAN ONLY with prior approval.|
|Driver||Minimum Licence period||ALL GROUPS- 1 year|
All non-UAE Residents wishing to rent, are required to hold a valid International Driving License along with their National Driving License, except drivers holding driver’s license from the following countries; Australia, France, Kuwait, Romania, Switzerland, Austria, Germany, Netherlands, Saudi Arabia, Turkey, Bahrain, Greece, New Zealand, Singapore, United Kingdom, Belgium, Hong Kong, Norway, South Africa, United States, Canada, Ireland, Oman, South Korea, Denmark, Italy, Poland, Spain, Finland, Japan, Qatar and Sweden.
Note that the original license should be from the same country as the passport nationality
|Min - Max Driver age||Minimum age is 21 years old for groups A to E. For vehicles from group F and above, minimum age is 25 years. There is no maximum age limit|
|Young Driver Fee (21-23yrs.)||x||Driver||10||per day|
|First Add Driver||x||Driver||75||per rental|
|Second Additional Driver||x||Driver||75||per rental||Maximum 3 Add.Drivers per car/Rental Agreement|
|Special Equipment||Baby Seats||x||Driver||30||per day||Max. 300 per rental|
|Infant Seats||x||Driver||30||per day||Max. 300 per rental|
|Booster Seats||x||Driver||30||per day||Max. 300 per rental|
|GPS Navigation||x||Driver||50||per day||Max. 250 per week; 450 per month LOST OR DAMAGED: AED 1000|
|WiFi Hot Spot||x||Driver||TBA||per day|
|Refuelling||Refuelling Charge||x||Driver||3||per liter||Missing fuel charge per liter. Unused fuel will not be refunded|
|Deposits||Cash rental deposit||NOT ACCEPTED|
|Credit Card deposit||x||Driver||1600-5100||per rental||MANDATORY AT CHECK OUT. A 'pre authorization' is taken at the time of rental. Pre- authorization amount on credit card is between 1600 AED & 5100 AED depending on rented car group. Pre- autorization amount on credit card is reduced to AED 1000 for all car groups, if SCDW insurance is purchased. We keep pre-authorization amount unitl we receive confirmation regarding Traffic Fines and Toll Gates Fees from RTA (Road and Trasport Authorities). Sometimes, this may take up to 15 days.|
|Credit Cards||Debit Card||NOT ACCEPTED|
|Which credit cards accepted||American Express, Mastercard, Visa, Diners, JSB|
|FINE PAYMENTS||Late Drop Off||x||Driver||Rental Day Price||per day||Grace period on car return is 59 minutes, after which a new rental day will be charged|
|Non Authorized Rental Extention||x||Driver||per rental||Penalty of additional 100 AED per day charge|
|Tint Film Removal||x||Driver||100||per claim||Surcharge applies if rented vehicle is returned with tinted film on windows|
|Deep Cleaning of the car||x||Driver||300-500||per rental||DRIVING PETS IS NOT ALLOWED. Penalty will apply for any deep smell or very dearty car.|
|Insurance OMAN Trip||Daily||x||Driver||100||as described||A MANDATORY CHARGE FOR APPROVED TRAVEL TO OMAN|
|Others||Chauffeur drive||Chaeffeur Drive charge applies. Leave the driving to our Chaeffeurs. Receive luxury treatment to and from any location across UAE. To book, please contact our Call Centre on 800 AVIS (2847) or +971 4 3307272 or via email on firstname.lastname@example.org / email@example.com|
|Advance booking||Minimum 12 hours in advance for groups B-F and 24 hours in advance for all other groups|
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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