|All amounts stipulated below are excluding Tax, Current Tax Rate: 6%, subject to change without prior notice|
|All amounts stipulated below are subject to change without prior notice|
|Please check ratesheet for Product Inclusions (all amounts charged to Driver unless included in Rate)|
|Airport||Included in the rates|
|Age||Charge per Day||Charge per Rental||Remarks|
|Young Driver Charge||21 - 23||MYR 25.00||MYR 100.00||The surcharge is excluded tax|
|Senior Driver Charge||66 - 80||MYR 25.00||MYR 100.00||The surcharge is excluded tax|
|Driving license: It is not mandatory on international driving license to rent a car in Malaysia. However, the license must be in Western character or with notarised translation.|
|Additional Driver Charge||Amount||Charge Unit||Remarks|
|MYR 25.00 per day||MYR 100.00 per rental||Charged to driver||The surcharge is excluded tax|
|Domestic||Charged to driver||Minimum 3 days rental. Please include one-way grid on separate tab if applicable|
|Cross Border Policy|
|Cross Border||Not available|
|Delivery & Collection|
|Delivery & Collection||Charge||Remarks|
|Included in the rates||30 KM FREE OF CHARGE, THEN 50 MYR FOR 20KM, 1 MYR FOR ADDITIONAL KM||Charged to driver|
|Out of Hours Policy|
|Out of Hours||Charge||Remarks|
|Airport||MYR 75.00||Charged to driver|
|Downtown||MYR 75.00||Charged to driver|
|Equipment||Charge per Day||Charge per Rental||Freesale/Request Status||Remarks, ie Replacement Amount|
|Baby Seat CSB (1-3 years)||15||150||Freesell||Replacement amount is MYR 600.00|
|Navigation System||20||200||Freesell||Replacement amount is MYR 600.00|
|Portable WIFI||30||300||Freesell||Replacement amount is MYR 600.00|
|Other Charges and Information|
|Refuelling charge and policy||ie All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge MYR 50.00 amount plus MYR 3.00 amount per litre|
|Deposit Policy||Credit card deposit accepted. The amount from minimum MYR 1000.00 to a maximum MYR 1500.00 subject to vehicle group.|
|Credit cards accepted||American Express / Eurocard - Mastercard / Visa|
|Grace Period||Europcar offers you 30 minutes grace period after 24 hours are up (whole day rental).|
|Late Return Penalty||Full day charge on retail rate|
|Advance Booking||No advance booking required.|
|Condition of Vehicle||ie Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply|
|Roadside Assistance||24 hours roadside assistance number is +60133998818|
|Damage Admin Fee||MYR 100.00|
|Insurances & Waivers|
|Type||Charge per Day||Remarks and Excess Amounts|
|Collision Damage Waiver CDW||Included in the rates||EXCESS AMOUNT = MCAR CDAR IDAR MYR 2000.00 / ICAR IVAR MYR 2500.00 / SDAR SVAR MYR 3000.00|
|Theft Waiver THW||Included in the rates||EXCESS AMOUNT = MCAR CDAR IDAR MYR 2000.00 / ICAR IVAR MYR 2500.00 / SDAR SVAR MYR 3000.00|
|PAI||MYR 7.50 per day|
|Third Party Liability||Included in the rates||Unlimited coverage to body injury or death. A maximum MYR 3,000,000.00 coverage to property damage. It is subject to change without prior notice.|
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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