An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.
All amounts stipulated below are excluding Tax, Current Tax Rate: 25%, subject to change without prior notice
All amounts stipulated below are subject to change without prior notice
|Airport||Included in the rates||Per Rental||Included in the rates|
|Railway||Does not apply in country|
|LAF / Road tax||Does not apply in country|
|Eco tax||Does not apply in country|
|Winter Fee||Does not apply in country|
|Premium Surcharge||Included in the rates||Per Rental||Included in the rates|
|Environmental Fee||Included in the rates||Per Day||Included in the rates. Also including Congestion charges in Stockholm and Gothenburg|
|Maximum Age||Does not apply in country|
|Age||Charge per Day||Charge per Rental||Remarks|
|Young Driver Charge||Does not apply in country|
|Senior Driver Charge||Does not apply in country|
|All drivers must be 18 years old and be able to provide a valid driving licence. Upon request the driver must be able to provide an International driving licence in English.|
|Additional Driver Charge||Amount||Charge Unit||Remarks|
|Additional driver||40||Per Day||Unlimited drivers - max 400SEK per rental. No charge for familymembers: wife, husband, partner, children or parents. All drivers must show their driving licence and these must be added to the rental agreeement.|
Free of charge between locations in the same city (within citylimits).
Exception is rentals to or from ARNO01 (Stockholm Arlanda), BMAT01 (Stockholm Bromma), GOTT01 (Gothenburg Landvetter) and MMXT01 (Malmö Sturup)
No One way is allowed to or from Gotland Island (VBYT01, VBYC01)
No One way is allowed for LVMR and FVNR
|Cross Border Policy|
Does not apply for cross border to DK, NO, FI
Travel into Countries: It is prohibited to use swedish cars in ALBANIA, BALEARIC ISLANDS, BULGARIA, CANARY ISLANDS, CROATIA, CZECH REPUBLIC, ESTONIA, GREECE, HUNGARY, FORMER STATES OF YOGOSLAVIA, LATVIA, LITHUANIA, MALTA, POLAND, ROMANIA, SLOVAKIA, TURKEY, FORMER STATES OF USSR AND ALL COUNTRIES OUTSIDE OF EUROPE.
|Delivery & Collection|
|Delivery & Collection||Charge||Remarks|
|GENERAL DELIVERY AND COLLECTION - DURING OFFICE HOURS (8am - 6pm, weekdays)||110||Less then 10 Km within city limits / On request|
|Out of Hours Policy|
|Out of Hours||Charge||Remarks|
|Equipment||Charge per Day||Charge per Rental||Freesale/Request Status||Remarks, ie Replacement Amount|
|Infant Seat CSI (0-12 months)||112||560||Request||Mandatory until the child reaches a height of 140 cm. Customer has to bring their own seat if no seat is booked. One way fee of SEK 250. Replacement amount = purchasing price + 10%|
|Baby Seat CSB (1-3 years)||112||560||Request||Mandatory until the child reaches a height of 140 cm. Customer has to bring their own seat if no seat is booked. One way fee of SEK 250. Replacement amount = purchasing price + 10%|
|Toddler Seat CST (4-7 years)||52||260||Request||Mandatory until the child reaches a height of 140 cm. Customer has to bring their own seat if no seat is booked. One way fee of SEK 250. Replacement amount = purchasing price + 10%|
|Booster Seat BST (8-12 years)||52||260||Request|
|Luggage Rack||120||600||Request||Not available for all stations or car groups. Replacement amount = purchasing price + 10%|
|Mobile Phone||Does not apply in Country|
|Navigation System||104||520||Request||Freesell for some stations. One way fee of SEK 250. Replacement amount = purchasing price + 10%|
|Push Chair Baby||Does not apply in Country|
|Security Life Jacket||Included||Included||Freesell||Free of charge, mandatory in all vehicles|
|Ski Racks||Does not apply in Country|
|Snow Chains||Does not apply in Country|
|Snow Tyres||Included||Included||Mandatory during winter season (01/12 till 31/03)|
|Portable WIFI||Does not apply in Country|
|Other Charges and Information|
|Refuelling charge and policy||All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge +30% on pump price for all fuel types.|
|Deposit Policy||No cash rental deposit possible A credit card deposit of minimum SEK 500 will apply.|
|Credit cards accepted||AMEX / DINERS CLUB / MASTERCARD / VISA - no electronical cards accepted. Credit card must be imprinted and in the same name as the renter. Credit card must be valid at least three months after end of rental.|
|Grace Period||Europcar offers you 30 minutes grace period after 24 hours are up (whole day rental).|
|Late Return Penalty||An extra day will be added to the rental cost|
|Chauffeur Drive||Does not apply in country|
|Advance Booking||72 hours|
IT IS NOT ALLOWED TO SMOKE IN ANY OF THE CARS RENTED. MISUSE WILL BE CHARGED WITH PENALTY!!!
Children are not allowed to travel in the front passenger seat until they reach the age of 12.
|Condition of Vehicle||Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply|
|Roadside Assistance||24 hour service: from Swedish phones 020-610061, for others please call +46 (0)8-7314325|
|Damage Admin Fee||Administative fee 400SEK is applied also for fines|
|No show||400 per rental, charged to Tour Operator|
|Insurances & Waivers|
|Type||Charge per Day||Remarks and Excess Amounts|
|Collision Damage Waiver CDW||88||
Included in the rates. Excess charge 6000 - 7600 for each item and depending on car group.
For all drivers 24 years and younger a Young driver excess is added on top of the Excess Charge, Young driver Excess is 1600.
|Theft Waiver THW||36||Included in the rates. Excess charge 4000|
|Super Collision Damage Waiver SCDW||108||No excess / All Drivers under 24 Years old: Collision Deductible only reduced to SEK 1600|
|Super Collision Damage Waiver SCDW - Bus (LVMR)||136||No excess / All Drivers under 24 Years old: Collision Deductible only reduced to SEK 1600|
|Third Party Liability||Included in the rates||Limit for bodily harm and property damage 300 000 000|
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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