- The renter and the driver have to be in possession of a valid driving license for at least 2 years.
- The minimum driver's age is 21 years for mini, economy, compact and compact vehicle groups (car groups A1,AA,B,B4,C,C1,C2) . The minimum driver's age is 23 years for compact vans, compact, intermediate and full-size vehicle groups (car groups D,D1,D2,D3,E,F). The maximum driver's age is 75 years.
- Driving license printed with the non-Roman alphabet (Arabic, Chinese, Japanese and Cyrillic etc) must be complemented by an International driving license.
Please show a valid ID card or passport, Voucher, and Credit Card at the time of pick-up.
- The mentioned car types are indicative only and there is the possibility to be provided with a car with the same standards.
- Rates are calculated on the basis of collection/return to the same rental location. Rental days are calculated on a 24-Hour basis from the vehicle pick up. There are a gross period of two (2) hours at the drop off time. Over two (2) hours delayed renter will be charged an additional day.
- Any additional charge for extra equipment will be paid locally.
- Minimum rental is one (1) day.
- One way rentals are available on request. Minimum 3 days rental must be required for one-way rentals. From Skopje to Ohrid, Gevgelija, or Bitola locations One-way rentals is available with a charge of 80 Euro. One way rental from Ohrid to Bitola is charged 25 euros.
Conditions of Payment
- A Credit Card at driver's name is always required.
- All major credit cards are accepted (VISA, MASTER CARD and MAESTRO).
- Payment is possible with a credit card.
Surprice Car Rentals require a returnable deposit to be guaranteed by credit card for each car. If the car is returned in the same condition as taken, the deposit will be released after the inspection of the car. If the returned car is covered with dirt or it is not possible for some reason, inspection of the car will be taken after the car wash procedure. In that case, inspection of the car will be done after cleaning of the car and cash deposit will be returned by Western Union and all additional costs will be client responsibility.
Deposit amount is in a range from 500 - 1000 euro depending on car type.
|Car||CDW||FDW amount per rental|
|A1||EUR 500||EUR 10.00|
|AA||EUR 500||EUR 10.00|
|B||EUR 500||EUR 10.00|
|B4||EUR 500||EUR 10.00|
|C||EUR 600||EUR 15.00|
|C1||EUR 600||EUR 15.00|
|C2||EUR 600||EUR 15.00|
|D||EUR 700||EUR 20.00|
|D1||EUR 700||EUR 20.00|
|D2||EUR 700||EUR 20.00|
|D3||EUR 700||EUR 20.00|
|E||EUR 1000||EUR 30.00|
|F||EUR 1000||EUR 40.00|
Border crossing policy
- Border crossing is allowed by request for all Balkan countries, countries of European Union (Greece, Bulgaria, Serbia, Albania, Kosovo, Montenegro, Bosnia and Herzegovina, Croatia). Standard price is 35 EUR per border. Rentals are not allowed for countries outside Europe.
Mandatory Local Fees
- Mandatory Winterization Fee is applicable to rentals taking place between 15/11 and 31/03 and it is included in the rate.
Protection coverage for the vehicle includes Third Party Liability with a maximum cover of 50,000 EUR - for personal injuries and material damages. Protection coverage is limited to Europe only.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorised driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to the claim.
Collision Damage Waiver (CDW)
Collision Damage Waiver removes the driver's responsibility to a part of the vehicle in case of damage. Damage insurance is not valid in the following cases:
The car is driven under the influence of alcohol or drugs.
In a case of accident or damage, no police report for insurance occurrence is presented upon returning the car.
Renter has allowed another person not authorised under the Contract or not having a driver's license to drive the car.
The car tires are damaged not as a result of fire or car accident.
The Renter deliberately damages the car or its accessories.
Tire and Glass Coverage (GT)
Tire and Glass Coverage provides cover against the consequences of damages on tires, windscreen, side windows, back window, mirror glass, wheel covers and rims.
If GT is not accepted the customer will be held liable for the full value of damages on tires, windscreen, side windows and back window.
If GT is accepted, the customer is only responsible for the following amounts: EUR 0.-.
Theft Protection (TP)
Theft Protection removes the driver's responsibility to a part of the vehicle in case of theft.
Theft insurance is not valid in the following cases:
The car is left unlocked.
The car is left with the car documents inside.
The client loses the key of the car.
Personal Accident Protection (PAI)
By taking out personal accident protection can also be extended to cover the consequences of an accident.
PAI is not included in the rental, additional cost is 3 EUR per day.
All the car will be provided with a full tank and should be returned the same.
An additional charge will be applied at a higher rate if there is a missing fuel. The rate for missing fuel is 2.50 EUR per litre.
Out of Hours Fee
Working time of the office is from 08:00 until 20:00. Reservations which time of pick up is after 20:00 will be an additional charge of 15.00 euro (VAT included).
Hotel Deliveries / Collections
Delivery and collection service at the airport is free of charge and to hotels of Skopje, Kumanovo, Veles is available for EUR 25. Delivery and collection service to a hotel in Ohrid is 15 euro per rental.
In case that client loose or damage the car keys, license plates, documents and interior of the car will be charged from 100 euros until 500 euros.
If the client does not return the car 24 hours after the agreed time and without contacting the company, the vehicle will be reported as stolen.
Your reservation will become valid soon as you receive an e-mail with confirmation of the reservation. Without our confirmation, your reservation will not be valid.
|Local Charges and fees|
|Out of Hours Fee : (20:00-08:00) : 15 EUR.|
|Border Crossing : 35 EUR Per Border.|
Winterization Fee : (from 15/11 until 31/03): 5 EUR per day or 50 EUR maximum per rental.
Snow chains : 3.50 EUR per day.
|GPS : 5 EUR per day ; 50 EUR Maximum.|
|Baby Seat : 5 EUR per day ; 50 EUR Maximum.|
|Booster Seat : 5 EUR per day ; 50 EUR Maximum.|
Additional Driver : First additional driver is included in the rental .amount, second additional driver is 2,5 EUR per day.
PAI is 3 EUR per day.
|VAT 18% is included.|
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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